Maximo has an AI tool that automates asset inspections by analyzing images and videos to detect defects, improving maintenance efficiency.

Role

Team

Duration

UX Designer

Tiffany Ly (PM)

Sandra Gannon (Manager)

Cindy Lee (UX Designer)

Jenny Qiu (UX Designer)

3 Weeks

July 2024 - August 2024

Designing for Purchase:
Maximo's B2B Demo Experience

Overview

What I Learned

1.

Implement the designs for 3 other industries (civil infrastructure, oil & gas, transportation)

2.

Explore adding other onboarding opportunities such as adding a sidebar to jump to specific tasks

3.

Implement Maximo Visual inspection (MVI) AI model in the Maximo demo

These designs were delivered to the MaximoWorld Conference to gather feedback from customers.

This demo resulted in an increase of customer interest by 90%.

Turning Past Efforts into New Opportunities

Customer Workflow Example

As part of my deep dive before designing, I utilized existing materials (this storyboard shown below) to inform and guide my process

Designs

Based on the workflow, I gathered the customer workflow screenshots, identified key design elements to highlight, and created the click-through demo

Building on my experience with TRIRIGA, I applied its storytelling and workflow principles into the MVI experience

Learning to Prioritize Under Pressure

With limited time to deliver this project before the upcoming conference, I learned to set realistic goals, prioritize effectively, and adapt quickly

How I Transferred Knowledge Across Products

I applied my workflow experience from TRIRIGA to Maximo, showing how proven strategies can be reused across product lines

Back

  • Intern Presentation

  • First day in Office

  • Farewell Lunch with Sustainability Team

  • Farewell Lunch with UX/Visual Designers

  • Intern Event: Main Event @ Austin

  • Sustainability Mentor Squad

  • Me + TRIRIGA Product Manager

  • Intern Event: T-shirt making

  • Sustainability Co-workers
    @ Austin Office

  • Intern Event: Top Golf

  • Maximo Visual Inspection Design Team

  • Intern Event: Q2 Stadium Tour

My Internship Experience

My Task

Create an Energy & Utilities flow to drive adoption by demonstrating industry-specific product use

Deliverable

Create an MVI demo delivered to MaximoWorld conference to gather feedback from customers

Outcome

The demo resulted in an increase of customer interest by 90%

Workflows I created for other industries: Civil infrastructure, Oil & Gas, Transportation